Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, purchase, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how to collect, use and disclose your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term « Personal information »we refer to information that identifies you or that can reasonably be related to you or another person. Personal information does not include information collected anonymously or made unidentifiable, so that it does not identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including deductions from such personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:

• Contact details, including your name, address, telephone number and e-mail address.
• Your communications with us, including the information you include in your communications with us, for example when you send a survey to customer service.
• Device information, including information about your device, browser or network connection, IP address and other unique identifiers.
• Use information, including information about your interaction with the Services, including how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly to you including when you create an account, access or use the Services, contact us, or otherwise provide us with your personal information;
• Automatically via Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
• With our service providers including when we use them to implement certain technologies and when they collect or process your personal information on our behalf;
• With our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

• Provide, adapt and improve Services. We use your personal information to provide you with the Services, in particular to perform our contract with you.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure experience, detect, investigate or intervene in cases of fraudulent, illegal, dangerous or malicious activity, protect public security and secure our services.
• Communicate with you. We use your personal information to provide you with customer service, respond to your requests, offer you effective services and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with current legislation or to respond to valid legal proceedings, including requests from law enforcement or government agencies, to investigate or participate in civil proceedings for the disclosure of evidence, potential or ongoing litigation, or other contentious proceedings, as well as to enforce our conditions or policies, or to investigate any violations thereof.

How do we disclose personal information?

When you give us instructions, you apply or otherwise consent to the disclosure of certain information to third parties, such as: Producers.

With our partners or more generally within our group of companies.

Security and storage of your information

Please note that no safety measures are perfect or infallible and that we cannot guarantee a « Perfect security ». In addition, any information you send us may not be secure when transmitted. We recommend that you do not use unsecured channels to provide us with sensitive or confidential information.

The length of time your personal information is stored depends on different factors, such as the need to maintain this information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes or enforce any other applicable contract or policy.

The rights you have to your data

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances and in some cases we may refuse your application within the limits permitted by law.

• Right of access/right to information. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request the deletion of the personal information we hold about you.
• Right of correction. You may have the right to request correction of the inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
• Right to oppose sale or sharing for the purpose of targeted advertising. Depending on your place of residence, you may have the right to object to « Sale » or « sharing » of your personal information or to oppose the processing of your personal information for purposes considered as « Targeted advertising », as defined by applicable privacy laws. You may exercise your rights to oppose these uses Here. 
• If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights listed above:
• Objection to treatment and limitation of treatment: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
• Withdrawal of consent: When we depend on your consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, the legality of treatment based on your consent prior to withdrawal will not be affected.

Complaints

If you wish to file a complaint about our handling of your personal information, please contact us at the contact details indicated below. Depending on your place of residence, you may have the right to challenge our decision by contacting us at the contact details below, or by filing a complaint with the competent data protection authority in your region. For EEA, you will find a list of supervisory authorities responsible for data protection Here.

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the date of « Last update » and provide advice, in accordance with applicable legislation.